Optimizing Enterprise Dashboards for
Improved UX

Revamping the user Interface to foster mentorship and drive engagement

Role: Lead UX & UI Designer

Timeline: 2-week sprint

Tools: Figma (design), Slack (async feedback), Zoom (weekly team reviews)

Project Overview

Led a comprehensive redesign of an enterprise mentorship platform's dashboard, aiming to enhance user engagement and streamline navigation for new and existing employees. This initiative was part of a broader effort to modernize the application's user interface and improve its effectiveness in fostering mentorship connections.

Design Process

Strategic Design Decisions

  • User Orientation: Developed a cohesive design system to provide clear guidance, reducing onboarding time for new users
  • Mentorship Engagement: Introduced features that facilitated easier connections between mentors and mentees, aiming to increase active mentorship participation.
  • User Motivation: Incorporated elements like goal tracking and achievement badges to encourage consistent app usage and interaction.

Methodology

  • User Research: Conducted rapid user interviews and surveys to gather insights, compensating for limited access to existing clients by leveraging a network of similar users
  • Design Audit: Performed a thorough evaluation of the existing interface to identify inconsistencies and areas of confusion, laying the groundwork for the redesign
  • Iterative Design: Employed a user-centered design approach, rapidly prototyping and testing to ensure alignment with user needs and business goals

Current Design

  • User Research: Conducted rapid user interviews and surveys to gather insights, compensating for limited access to existing clients by leveraging a network of similar users
  • Design Audit: Performed a thorough evaluation of the existing interface to identify inconsistencies and areas of confusion, laying the groundwork for the redesign
  • Iterative Design: Employed a user-centered design approach, rapidly prototyping and testing to ensure alignment with user needs and business goals

Designs

Previous Design: The design is outdated and contains a lot of information not relevant to the user, causing confusion. Do users know what to click on to get to the engagement and start using it?

Outcomes

  • Enhanced user navigation and interface consistency, leading to improved user satisfaction
  • Increased mentorship engagement through intuitive design and motivational features
  • Demonstrated the value of user research in the design process, influencing future design practices within the organization
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